What challenges can the Threads shared inbox help me address?

There are a variety of ways that a shared inbox can benefit your team’s productivity. Threads can make sharing knowledge easier and more efficient among team members. Instead of waiting several hours for a coworker to respond, you can find the information you need in your shared inbox. A shared inbox can also aid in onboarding efforts. A newly hired employee can quickly research previous communications to gain a better understanding of your processes.