The Threads Blog

Threads Introduces Strong Customer Authentication (SCA)

As you may know, the new European rules around Strong Customer Authentication (SCA) are coming into force from 14 September 2019. The new regulations are designed to enhance security or payments and limit fraud during the authentication process.  In preparation for SCA, you may be asked by our payment provider Stripe, to verify your existing…

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what does customer service mean to you

What Does Outstanding Customer Service Mean to You?

When it comes to customer service, understanding its role and impact on your company is crucial. Perhaps your solutions focus more on the customer experience or on achieving business goals. By identifying where your customer service teams stand, you can more easily find a tool that will complement their goals and help your customer service take the jump from good to excellent. This week we take a look at some of the ways Threads helps your customer service team succeed, no matter its focus.

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3 Reasons Why You Should Migrate Your Historic Emails To Your CRM

If you are in the process of moving to HubSpot then the one of the main work-streams involved in the migration will be ensuring that your existing data is migrated seamlessly from your old CRM into HubSpot. In this blog we explore how having your historic email data in HubSpot can benefit your business.

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The Benefits Of Email Transparency

Email transparency is not a new concept in the USA. For many years, federal email transparency policies have given the public the right to read emails and documents that have been sent and received by local government and public agencies. But why are email transparency policies important and how can adopting a similar approach in your business help?

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Data Syncing Hubspot Integrations

Data Syncing Hubspot Integrations

As a HubSpot user, there are 30+ integrations you can choose to help with your data syncing efforts. Each app has its own tools and methods in place to make your life easier while streamlining your current processes. Not only do you need accurate data to run your business, but you want to be sure…

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How Using A Shared Inbox Can Help Your Team This Summer

Frequently your business will communicate with its customers by a variety of different means. When reviewed in isolation, these communications can lead to an incomplete picture of the customers needs and requirements. And these problems can become exacerbated during the summer months when employee are on vacation. Learn how using a shared inbox can help mitigate these issues.

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4 Use Cases For Call Transcription Software

Automatic speech recognition (ASR) is routinely used to convert audio tracks into written words. There are several reasons why you might want to do this including generating subtitles for a movie or advanced dictation software. But here are some examples of other use cases that you might not already be aware of.

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lead generation hubspot integration

5 Lead Generation HubSpot Integrations for Small Business

Lead generation is one of the most important aspects of an organization that determines if they will be successful enough to avoid shutting down. In this day and age, there are thousands of tools available that claim they can improve your lead generation. We are here to bring that number down to five in order for you to find the right one for your business.

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Threads HubSpot Integration

8 Reasons Why You Should Trial Threads HubSpot Integration

Most of our customers are interested in Threads because they want to find a stress-free way to import their historic email into HubSpot but are often not aware of the other features and benefits that the Threads HubSpot integration has to offer. In particular, we are frequently asked how our integration differs from the native HubSpot email sync.

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HubSpot Integrations for Ecommerce

5 HubSpot Integrations for Ecommerce

In order to increase the chances of your customer converting on your website, you need the best tools available to improve your sales. You also need data to help you understand why your customers are not converting and where their experience falls short.We have compiled a list of the best HubSpot integrations for ecommerce that are sure to help your company’s sales rise.

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hubspot integrations for customer success

5 Great Hubspot Integrations to Enable Customer Success

As a HubSpot user, you have the opportunity to integrate your CRM platform with numerous applications that can help you reach your customer success goals. We have compiled a list of the best HubSpot integrations for customer success to help you make the right choice when deciding which one fits your unique situation.

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copper to hubspot

How To Migrate Emails From Copper / Prosperworks To HubSpot

Each month we receive a number of queries from customers who are looking to move from Copper (previously known as ProsperWorks) to HubSpot. However one of the biggest challenges they face is the exporting their historic email data out of Copper and into HubSpot. Learn how Threads can help you migrate your data so that you can hit the ground running.

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