The Threads Blog

It’s your data – use it

It is ironic that many companies pay for data when they already have a far richer source that they already own. Of course, it is a moot point as to whether you actually pay to use a search engine. You need look no further than Google’s balance sheet to discover that someone is paying for…

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The best email data sets for analysis

In order to improve and develop email analytics tools, it is important to find a data set on which to test those tools. However finding a data set can be difficult due to privacy concerns. In this blog we look at the top 3 email data sets available.  

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3 Ways Email Is Better Than A Social Network

Email is not just a method of communicating with others. It can be an internal social network.  So given that most organisations have millions of emails, isn’t it about time that you started paying more attention?

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Do Shared Inboxes Violate Employee Privacy?

Most employers have a corporate email use policy but employees may have concerns about the privacy of their email communications. In this post we discuss a recent case regarding employee privacy and how the use of a shared inbox may help.

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inbox zero

When is Inbox Zero Not The Answer?

Do we really need inbox zero? Or do we just need a better way of finding and searching our emails? We discuss common pitfalls with the inbox zero method and look at other ways of better managing your email.

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shared mailbox vs. distribution list

Shared Mailbox vs. Distribution List: When to Use Each

When looking at collaboration tools, you may wonder whether to choose between a shared mailbox or a distribution list. By understanding what you’d like to improve in your communications, you can weigh each tool’s pros and cons. In this post we review each tool’s benefits and when to use a shared mailbox vs. distribution list.

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call centre

The Truth About Call Recording

Call recording has developed some rather sinister “big brother” connotations over the past 20 years. This is a shame because the companies that are responsible for giving that impression, are those upon which call recording is wasted. In this article we explore why this happened.

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email analytics tools

Best 3 Email Analytics Tools for Teams

When it comes to communicating with clients, email remains one of the top channels of communication. Through email, you can share information with a client or update your teammates on a project.

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Introducing Threads Analytics

Threads is thrilled to announce its new integrated dashboard feature which provides useful analytics on the content of your email and provides real-time, useful insights on your teams productivity.

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gmail statistics

3 Gmail Statistics to Track Team Productivity

Wondering how Gmail statistics can help streamline your team's productivity? Learn more about Threads' email analytics tool, Threads Analytics, which works with any email client to examine your email statistics.

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I Struggle to Manage Email, What Can I do?

Despite predictions of its death, email continues to grow - roughly 306.4 billion emails were sent and received each day in 2020, the figure is expected to increase to over 361.6 billion daily mails in 2024. Its no wonder that many people struggle to manage email.

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