The Threads Blog

improve communication at work

3 Technologies That Have Improved Communication at Work

Evolving technology has made a tremendous impact on how we work. Whether you're curious about technology, or looking for ways to improve your remote work experience, review the following list of technology that has changed the workplace for the better.

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is it legal to record a phone call uk

Is it legal to record a business phone call in the UK?

Threads uniquely aggregates emails and phone calls in one database making searching for information on a specific company or individual really easy. However, we are often asked if call recording and storage is legal so we put this article together to try and help customers navigate the various UK legislation.

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is it legal to record a phone call

Is It Legal to Record a Phone Call in the US?

Knowing if you can record a phone call is important, as some states might have certain laws against it. If you record a phone call that you weren’t allowed to, you might become a target for a lawsuit from your client. To help you get started on the right foot, we’ve compiled important information below on recording phone calls in the United States.

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Email users

4.1 billion reasons why email isn’t going away

According to a Radicati report, key statistics show 2.5 billion active email users were exchanging a staggering 244 billion emails a day in 2015. The number of email users projected for 2021 is 4.1 billion. So much for the death of email at the hands of social media! What is going on?

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remote working

How Technology Can Help Remote Working

Home working is not a new concept for many businesses. Many companies have already got procedures in place to allow employees to work from home. Here we look at the advantages and disadvantages and the tools that can help you succeed.

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crm migration

Pros and Cons of CRM Migration

Are you considering a move to a new CRM tool? There are many pros and cons to consider with CRM migration. To help you make a smooth transition, we've listed some top pros and cons to assess the benefits of CRM migration.

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4 Use Cases For Call Transcription Technology

Our handy infographic outlines 4 of the most common use cases for call transcription that you might not have thought about before. Learn how Threads can improve your team's efficiency and save you time and money. Even for small businesses.

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New Feature: Log Emails With Specific Deals In HubSpot

By default, HubSpot will automatically log emails from a contacts on the timeline of all deals that are linked to that contact. The result is that deal timelines can become clogged with irrelevant emails. Threads users can now avoid this by using our new feature to specify which deal is relevant to a particular email.

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