According to a Radicati report, key statistics show 2.5 billion active email users were exchanging a staggering 244 billion emails a day in 2015. The number of email users projected for 2021 is 4.1 billion. So much for the death of email at the hands of social media! What is going on?
Moving to a new CRM can seem like a daunting task. Check out our tips on building an efficient CRM migration checklist to make the move easier.
Home working is not a new concept for many businesses. Many companies have already got procedures in place to allow employees to work from home. Here we look at the advantages and disadvantages and the tools that can help you succeed.
Are you considering a move to a new CRM tool? There are many pros and cons to consider with CRM migration. To help you make a smooth transition, we've listed some top pros and cons to assess the benefits of CRM migration.
Our handy infographic outlines 4 of the most common use cases for call transcription that you might not have thought about before. Learn how Threads can improve your team's efficiency and save you time and money. Even for small businesses.
By default, HubSpot will automatically log emails from a contacts on the timeline of all deals that are linked to that contact. The result is that deal timelines can become clogged with irrelevant emails. Threads users can now avoid this by using our new feature to specify which deal is relevant to a particular email.
Employees typically communicate with customers using their own private email inboxes. However this means that to keep others in the loop, the email must be forward or copied to multiple people. This task can get onerous if there are several team members that need this information. An easy solution is to use a shared inbox with can also have a number of other benefits.
Fed up of HubSpot creating contacts for you when logging emails? With the Threads integration built for HubSpot, we will only log emails with your existing deals and contacts in HubSpot so that you can spend more time on your business and less time cleaning up your CRM.
Scribbling notes during the meeting has long been the norm of business. The need to record, transcribe and archive conference calls is important; however, it is time-consuming and hinders the natural flow of conversation. In this post we identify 5 call transcription software tools you can use today. Read to find out which one is right for you.
Implementing any new technology or software usually requires a steep learning curve for team members. Time needs to be invested in training and communicating with staff to make sure they are actually using the tool. But what if you could improve the way you work without needing to change anything?
A shared inbox for teams makes sense for a lot of organizations. However, it’s important that you make sense of the incoming email as well as identifying who has touched what emails. There are some best practices to implement for your team so that a shared inbox doesn’t become a nightmare.
Sentiment analysis is commonly deployed to review social media communications for negative feedback. This post takes a look at some of the other use cases for this technology and how using it can improve your own business.