The Threads Blog

crm migration

Pros and Cons of CRM Migration

Are you considering a move to a new CRM tool? There are many pros and cons to consider with CRM migration. To help you make a smooth transition, we've listed some top pros and cons to assess the benefits of CRM migration.

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4 Use Cases For Call Transcription Technology

Our handy infographic outlines 4 of the most common use cases for call transcription that you might not have thought about before. Learn how Threads can improve your team's efficiency and save you time and money. Even for small businesses.

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New Feature: Log Emails With Specific Deals In HubSpot

By default, HubSpot will automatically log emails from a contacts on the timeline of all deals that are linked to that contact. The result is that deal timelines can become clogged with irrelevant emails. Threads users can now avoid this by using our new feature to specify which deal is relevant to a particular email.

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shared email inbox

How A Shared Inbox Can Benefit You

Employees typically communicate with customers using their own private email inboxes. However this means that to keep others in the loop, the email must be forward or copied to multiple people. This task can get onerous if there are several team members that need this information. An easy solution is to use a shared inbox with can also have a number of other benefits.

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stop logging hubspot

HubSpot Q&A: How Do I Stop Logging Every Email In HubSpot

Fed up of HubSpot creating contacts for you when logging emails? With the Threads integration built for HubSpot, we will only log emails with your existing deals and contacts in HubSpot so that you can spend more time on your business and less time cleaning up your CRM.

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call transcription

5 Call Transcription Software Tools To Record & Transcribe Meetings

Scribbling notes during the meeting has long been the norm of business. The need to record, transcribe and archive conference calls is important; however, it is time-consuming and hinders the natural flow of conversation. In this post we identify 5 call transcription software tools you can use today. Read to find out which one is right for you.

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shared inbox

Shared Inbox – change everything without changing anything

Implementing any new technology or software usually requires a steep learning curve for team members. Time needs to be invested in training and communicating with staff to make sure they are actually using the tool. But what if you could improve the way you work without needing to change anything?

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shared inbox best practices for teams

5 Shared Inbox Best Practices For Teams

A shared inbox for teams makes sense for a lot of organizations. However, it’s important that you make sense of the incoming email as well as identifying who has touched what emails. There are some best practices to implement for your team so that a shared inbox doesn’t become a nightmare.

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sentiment analysis

How Sentiment Analysis Can Improve Your Business

Sentiment analysis is commonly deployed to review social media communications for negative feedback. This post takes a look at some of the other use cases for this technology and how using it can improve your own business.

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google groups alternative

5 Best Google Groups Alternatives

As we enter 2020, finding the right digital space to boost your professional team's productivity is a must. Learn more about how to help your team collaborate by assessing our list of some of the best Google Groups alternatives.

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business communication solutions

5 Best Business Communication Solutions

Having clear communication among your employees is an important part of your company’s overall success. Not only can your employees easily collaborate with one another, but internal processes can become more efficient as well. Whether you’re looking for ways to improve customer service at your company or make internal communications more efficient, there are a…

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