If you work in customer service, marketing or sales, here are 4 ways in which text analysis can help improve your productivity.
15 Jun
The Threads Blog
08 Jun
Setting up your Threads trial. Is it a pain to configure?
We are happy that the vast majority of customer reviews for Threads give us 5 stars. But some of the reviews rightly draw attention to the fact that the initial setup of Threads can be a pain to configure. Well, they are right. It can be a pain. So while we cannot fix the underlying…
27 May
30 Best HubSpot Integrations to Use in 2021
As we kick off 2019 strong we have some new HubSpot integrations that we think can make your life easier. If you’re in the market for the latest tools to increase your business’s productivity you’ve come to the right place. Here is a list of the 19 newest HubSpot integrations for 2019:
24 May
Migrating From Insightly To HubSpot
Each month we receive a number of queries from customers who are looking to move from Copper (previously known as ProsperWorks) to HubSpot. However one of the biggest challenges they face is the exporting their historic email data out of Copper and into HubSpot. Learn how Threads can help you migrate your data so that you can hit the ground running.
17 May
3 Ways To Import Historic Email to HubSpot
If you are moving to HubSpot from another CRM then here are 3 ways to import historic email to HubSpot. Choosing the solution that is right for you business will depend on the total number of emails you wish to import and how far back in time you need to go.
27 Apr
Making the Switch from Salesforce to HubSpot
One of the challenges faced by customers looking at switching from Salesforce to HubSpot is how to import historic emails. The preservation and migration of data is one of the key pain points when deciding whether to move at all. In this post we look at the 2 main ways to achieve these and the…
06 Apr
Why should I give out my password?
In any application like Threads which accesses user messages (eg email) on a user’s behalf there is always the issue of security. How can Threads collect a user’s email on a user’s behalf without knowing the user’s authentication credentials – user name and password? And in sharing this information, is there not a potential security…
23 Mar
3 Tips to Improve Customer Service Response Time
Your business should aim to deliver excellent customer service to engage your customer base successfully. After all, your customer service quality impacts the perception that a customer has of your brand. When looking to improve the quality of your customer service, one area to consider is customer service response time. In other words, how quickly…
11 Mar
3 Reasons To Migrate Your Historic Emails To HubSpot
If you are in the process of moving to HubSpot then the one of the main work-streams involved in the migration will be ensuring that your existing data is migrated seamlessly from your old CRM into HubSpot. In this blog we explore how having your historic email data in HubSpot can benefit your business.
03 Mar
It’s your data – use it
It is ironic that many companies pay for data when they already have a far richer source that they already own. Of course, it is a moot point as to whether you actually pay to use a search engine. You need look no further than Google’s balance sheet to discover that someone is paying for…
23 Feb
The best email data sets for analysis
In order to improve and develop email analytics tools, it is important to find a data set on which to test those tools. However finding a data set can be difficult due to privacy concerns. In this blog we look at the top 3 email data sets available.
09 Feb
3 Ways Email Is Better Than A Social Network
Email is not just a method of communicating with others. It can be an internal social network. So given that most organisations have millions of emails, isn’t it about time that you started paying more attention?