Threads, a customer service tool, leverages speech recognition to transcribe and find phone calls efficiently. Their success is evident as a forward-looking law firm subscribed to Threads after a 6-month trial.
Threads has received a range of positive 5-Star reviews from satisfied customers on the HubSpot Marketplace. The reviews highlight how Threads addresses the specific needs of businesses looking to import historical emails into HubSpot, ensuring a smooth and efficient transition
In today's fast-paced business environment, maintaining strong customer relationships is crucial for success. That's why having all your historic conversations stored in your Customer Relationship Management (CRM) system is a game-changer.
Breaking the news recently, the developers proudly announced that Threads has now achieved a significant milestone of 500 installations. This remarkable feat is a testament to the growing demand for a purpose-built platform that enhances productivity, fosters efficient teamwork, and revolutionises the way we communicate.
Discover the benefits of transcribing telephone calls for businesses and explore the reasons behind companies' hesitation, including perceived inaccuracies and costs. In this post we discuss how advancements in technology have made machine transcription as reliable as human transcription.
"Discover the benefits of automatic speech recognition (ASR) for lawyers in this comprehensive guide. Learn how ASR can streamline legal processes, increase efficiency and productivity, and improve client communication. Find out how ASR technology works, its applications in the legal industry, and how to implement it in your practice for maximum impact.
Streamline your email management with this comprehensive guide on migrating your emails to HubSpot. Learn about the benefits of using HubSpot for email organization, the steps involved in the migration process, and tips for a smooth transition. Enhance your productivity and boost your team's efficiency with this valuable resource.
People either love or hate speech recognition services, whether they use them willingly or out of necessity. There’s rarely a middle ground. Users show less tolerance when they don’t have the option, like in many banks that won’t let you speak to a human until you’ve struggled with their voice assistant for 20 minutes. However,…
Why the predicted demise of email is wrong For almost as many years as it has been in use, the imminent demise of email has been predicted. Yet email traffic continues to grow despite competition from other forms of digital communication and people are at last accepting email as an intrinsic part of business existence.…
Threads was first conceived in 2016 as a message hub for funneling all of a company’s digital communications into a single searchable database One of the most exciting aspects of the service was the idea of transcribing phone calls and analysing message content. When messages from many sources are combined the sum of the parts…
In this series of posts, we look at some commonly asked questions from the HubSpot Community Forum. In this first post we look at the problems experienced by some users when trying to log email replies within Hubspot.
In our regular series on Hubspot Q&A, we discuss why HubSpot doesn't support Apple Mail or Safari users and the workarounds that are available.