The Threads Blog

migrate historic emails

HubSpot Q&A: Can I migrate my historic emails to HubSpot?

In our regular series of HubSpot Q&A, we look at some of the most common questions raised by users in the HubSpot Community Forum. This month we investigate how new users can migrate historic emails to Hubspot. The HubSpot Community Forum is full of emails from customers who are moving from other CRM’s such as Salesforce, Copper and Freshsales who don’t want to lose the valuable intelligence gained from historic emails. 

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data

HubSpot Q&A: How much data do I need?

The latest in our series of frequently asked questions about the Hubspot + Threads integration. This month we look at how much data the average user needs and which of our subscription plans is best for your team.

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mobile app

HubSpot Q&A: Can I log emails sent on a mobile app?

Q: How can I log emails sent on a mobile app? A: Yes! Emails sent using the HubSpot mobile app will be automatically logged in HubSpot CRM. However, one drawback is that the HubSpot app does not support attachments. For remote teams that wish to send an attachment (such as a quote or pdf), this…

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stop logging every email

HubSpot Q&A: How Do I Stop Logging Every Email In HubSpot

Fed up of HubSpot creating contacts for you when logging emails? With the Threads integration built for HubSpot, we will only log emails with your existing deals and contacts in HubSpot so that you can spend more time on your business and less time cleaning up your CRM.

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Threads Phone Call Ingestion – A Primer

In this post we explain a little about business telephone systems and how Threads ingests phone calls so that they may be replayed and transcribed (using ASR) at will. A key feature of Threads call ingestion is that it happens transparently to the user and is totally independent of the telephone system in use. As a result, the Threads subscriber is not tied to one particular business telephone system manufacturer nor to require special software or plug-ins. We also discuss how calls may be ingested from landline and mobile networks.

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transcribing phone calls

Transcribing phone calls – why that is the easy bit!

When computer scientists began researching automatic speech recognition (ASR) in the 1980s, the aim of transcribing telephone calls was well down their list of priorities. For one thing the audio quality of phone calls was, by today’s standards, awful and for another, general-purpose computers typically had 1/1000 the horsepower of even a mobile phone of…

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Artificial Intelligence – what is it and can it really help an SME?

It was Alan Turing who first discussed “Machine Intelligence” in his seminal 1950 paper for Mind “Computer Machinery and Intelligence.”  Although we freely interchange the terms “machine”, “artificial” and “computer”, it is the “Intelligence” that is significant. What did he mean by it? Turing suggested that if, having removed the obvious machine characteristics, a human…

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