Voice Over Internet Protocol (VoIP) is the technology that allows people to make voice calls through an internet connection instead of using an analog phone line. VoIP technology transmits digital signals through the internet. If you use VoIP to call a regular phone, the signal is converted into a regular telephone signal before going through.
Today, many utilize Voice Over Internet Protocol to make calls using only an internet connection.
There are plenty of Voice Over IP benefits that make it a viable option for businesses. We will cover just a few of the main advantages of VoIP below and explain how Threads can be a useful tool for VoIP users.
Advantage 1: Easily Record and Transcribe Calls
Recording and transcribing calls has never been easier! With Threads, your business can automatically record and transcribe VoIP calls to access later. This can be especially useful for important client calls where vital information is shared. Instead of scrambling to find a pen and paper then relaying that information to your team, you can streamline the process.
Threads VoIP integration allows you to save time by recording and transcribing Voice Over Internet Protocol calls. This data can be saved and shared in Threads dashboard within your organization to promote inclusive discussions and share important details.
Advantage 2: Cuts Costs
Another advantage of VoIP is that it can easily cut costs for your business. On average, a landline phone system costs a business $50 per line per month for domestic calls only. Many VoIP plans are available for under $20 per line each month.
A PBX, or private branch exchange, is the physical hardware that connects multiple landline phones in an office. This necessary piece of equipment for businesses using a landline telephone system is expensive. Luckily, you won’t need this equipment installed for using a VoIP system.
Copper wiring charges are eliminated by broadband connections for VoIP because VoIP networks allow both voice and data on the same channel. Using an ethernet connection or wireless connection means no additional electrical wires will be needed.
Advantage 3: Increased Accessibility
Another Voice Over IP benefit is the ability to make calls from anywhere with a cloud-based VoIP system. As long as your company has a solid data connection, your business can make and receive calls from any location.
This can be a great advantage of VoIP for businesses with remote employees working from home. If you can’t answer a call, it can be directed to another person or to voicemail. Employees no longer need to be physically present in the office to answer the phone. The accessibility of business calls is a real VoIP benefit for any dynamic business.
There are more VoIP benefits to explore, but these primary ones should give you an idea of why switching to a VoIP system might be right for your business.
Use VoIP & Threads Together!
Now that you know a little more about the advantages of VoIP, consider using Threads to streamline your workflow. VoIP and the Threads platform make for a winning combination!
Threads transcribes voice calls with unmatched accuracy, making calls easy to search for and scan through later. Calls are stored in a secure Cloud database, so there’s no need to worry about recordings being deleted from hardware malfunction.
Threads also ingests emails, so your team will be able to see call recordings in the context of other organization-wide communication. Your shared inbox and search capabilities make it simple for employees to be on the same page. Not to mention, Threads communication can be synced with almost any CRM software.
Contact us today for more information!