In today's fast-paced business environment, maintaining strong customer relationships is crucial for success. That's why having all your historic conversations stored in your Customer Relationship Management (CRM) system is a game-changer.
Breaking the news recently, the developers proudly announced that Threads has now achieved a significant milestone of 500 installations. This remarkable feat is a testament to the growing demand for a purpose-built platform that enhances productivity, fosters efficient teamwork, and revolutionises the way we communicate.
"Discover the benefits of automatic speech recognition (ASR) for lawyers in this comprehensive guide. Learn how ASR can streamline legal processes, increase efficiency and productivity, and improve client communication. Find out how ASR technology works, its applications in the legal industry, and how to implement it in your practice for maximum impact.
People either love or hate speech recognition services, whether they use them willingly or out of necessity. There’s rarely a middle ground. Users show less tolerance when they don’t have the option, like in many banks that won’t let you speak to a human until you’ve struggled with their voice assistant for 20 minutes. However,…
Why the predicted demise of email is wrong For almost as many years as it has been in use, the imminent demise of email has been predicted. Yet email traffic continues to grow despite competition from other forms of digital communication and people are at last accepting email as an intrinsic part of business existence.…
Threads was first conceived in 2016 as a message hub for funneling all of a company’s digital communications into a single searchable database One of the most exciting aspects of the service was the idea of transcribing phone calls and analysing message content. When messages from many sources are combined the sum of the parts…
In this blog we discuss the key security features of Threads and how we are working to keep your data safe.
The majority of customers give Threads 5 star reviews. But some of the reviews rightly draw attention to the fact that the initial setup of Threads can be a pain to configure. This blog examines some of the issues in collecting emails.
Many terms are bandied about under the umbrella of data protection, and privacy and security are just two of them. So let’s forget the terms for a minute and have a look at some of the issues in managing data. Aside from the fact that most of us now routinely store data outside of…
The Cloud is a term that has come to encompass software services provided over the Internet. However, there is still some confusion about the Cloud, so here is a short review of the relevant IT history and what you need to know. Once upon a time.. Back in the day when computers first made their…
Most specialists will tell you that you badly need their services, but “experts” can sometimes be the quickest path to disaster. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the need for IT experts.
Some companies do a lot of market research before developing a product - so that they can (hopefully) develop a product that the market wants. But how do you know when the market is ready for your product?
