When it comes to communicating with clients, email remains one of the top channels of communication. Through email, you can share information with a client or update your teammates on a project.
17 Dec
Category: General
02 Nov
How machine learning can solve email overload
Despite the rise of messaging apps, email remains the primary method of communication in 2020. The rumoured demise of email has so far not materialised, yet the challenges remain. Email overload is a real problem and whilst the issues are well documented, email remains a vital part of everyday life.
12 Aug
10 Email Archive Solutions For Small Business 2020
Whether you are a small one-person business or a large enterprise, an efficient email service is crucial to the smooth running of day-to-day operations. You probably understand how important email is, but did you know that email archiving is also equally important?
05 Aug
Is Someone Reading Your Emails?
Who can read your emails? And should you be worried? The answer is that it is likely that you have already given permission for others to read them but this might not be a bad thing. Discover the benefits of email transparency.
13 Jul
All You Need To Know About Email Integration
When looking for a CRM solution, a key factor is the ability to import previous email threads. This is known as email integration. It keeps your CRM up to date and improves efficiency. Learn about the four main types of email integration to decide which is best for your business.
11 Jun
A review of the Threads® Intelligent Message Hub
In this cornerstone post we look at how Threads developed, what it does and our vision for the future. If you have ever wondered how your business could better analyse all the digital data that is typically locked in inboxes or call recordings then Threads might be the tool for you.
13 May
What Do They Really Mean? Try an Email Tone Checker
Wonder what is really being said in an email? Learn more about Threads' tone checker, sentiment analysis, and how it can help you streamline your communications.
22 Apr
3 Technologies That Have Improved Communication at Work
Evolving technology has made a tremendous impact on how we work. Whether you're curious about technology, or looking for ways to improve your remote work experience, review the following list of technology that has changed the workplace for the better.
15 Mar
Is It Legal to Record a Phone Call in the US?
Knowing if you can record a phone call is important, as some states might have certain laws against it. If you record a phone call that you weren’t allowed to, you might become a target for a lawsuit from your client. To help you get started on the right foot, we’ve compiled important information below on recording phone calls in the United States.
09 Mar
4.1 billion reasons why email isn’t going away
According to a Radicati report, key statistics show 2.5 billion active email users were exchanging a staggering 244 billion emails a day in 2015. The number of email users projected for 2021 is 4.1 billion. So much for the death of email at the hands of social media! What is going on?
03 Mar
How Technology Can Help Remote Working
Home working is not a new concept for many businesses. Many companies have already got procedures in place to allow employees to work from home. Here we look at the advantages and disadvantages and the tools that can help you succeed.
13 Jan
How Sentiment Analysis Can Improve Your Business
Sentiment analysis is commonly deployed to review social media communications for negative feedback. This post takes a look at some of the other use cases for this technology and how using it can improve your own business.