Threads and FreePBX

A significant part of the Threads functionality is its ability to transcribe phone calls so that they may be summarised and searched. Challenging as speech transcription is, Threads must first ingest the digitised speech from the phone call and this process that can be equally challenging. In an office environment, calls are handled by a…

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Why doesn’t Hubspot ingest incoming emails?

HubSpot Community Forums frequently contain posts from users bemoaning the fact that HubSpot does not natively ingest incoming emails1 into “deals”. Of course, we are not privy to HubSpot’s vision but one reason may be strategic – if Hubspot was to engineer native versions of all of the third-party solutions then it would possibly lose…

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Threads call transcription presentation from AstriCon24

In February this year, Thomas Michel our CTO, gave a presentation at the AstriCon24 conference in Florida, on integrating Threads call transcription into the FreePBX open source Private Branch Exchange. Although Threads was originally designed to work with any PBX, we have had significant demand to integrate it tightly with FreePBX which is at the…

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Threads? Confused? You may be.

Threads Software Limited gives Meta’s Instagram 30 days to desist from using the service name Threads. In July 2023, Meta Inc (owners of Facebook) released their own service called Threads. This has caused much confusion but hopefully this blog should clarify the situation.

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Case Study: Winston Solicitors turn to Threads Intelligent Message Hub

PDF version of this case study available here. When Leeds law firm Winston Solicitors were looking for a straightforward way to capture and search telephone calls it turned to Threads and its Intelligent Message Hub. Established in 2002, Winston Solicitors has built a strong reputation acting for individuals and businesses on a range of legal…

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Unlocking the Power of Call Transcription for Law Firms

Every call with a client holds crucial information, insights, and potential legal nuances. But what if you could take your client interactions to the next level? Threads can help you achieve just that, and we'll illustrate it with a success story featuring Winstons, a leading law firm.

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PRESS RELEASE: Threads Celebrates 500 HubSpot Installations

Breaking the news recently, the developers proudly announced that Threads has now achieved a significant milestone of 500 installations. This remarkable feat is a testament to the growing demand for a purpose-built platform that enhances productivity, fosters efficient teamwork, and revolutionises the way we communicate.

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Automatic Speech Recognition For Lawyers: Benefits and Uses

"Discover the benefits of automatic speech recognition (ASR) for lawyers in this comprehensive guide. Learn how ASR can streamline legal processes, increase efficiency and productivity, and improve client communication. Find out how ASR technology works, its applications in the legal industry, and how to implement it in your practice for maximum impact.

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