Threads Analytics provides you with unparalleled insight unique to Threads Analytics and Threads. By offering a comprehensive, automated history of your communications, Threads Analytics provides insight into trends. For example, Threads Analytics can help you identify a trend regarding what days your team sends and receives the most emails.
Archives: FAQs
How can sentiment analysis work with Threads Analytics?
Threads Analytics can perform a full content email analysis, allowing it to provide unique insights such as sentiment analysis. This analysis allows you to gain a better understanding of the overall sentiment of your communications.
How can Threads Analytics help me improve my team’s productivity?
Email analysis provides you with unique data regarding the performance of your team. With Threads Analytics, you can visualize the data and trends you’ve identified with an email analysis on one intuitive dashboard. This makes it simpler to quickly identify any pain points that can be improved in your communications processes.
How does privacy work when using Threads Analytics?
Before you can implement tools like Threads Analytics to aggregate the communications of your team, you are required to obtain the implied consent of your employees. Implied consent allows you to nurture a workplace culture of transparency and follows best practices. Threads Analytics also provides bespoke privacy settings that allow you to adjust what contacts…
What is a shared inbox?
A shared inbox is an inbox that multiple users have access to, where they can read and send messages. Threads’ shared inbox platform can store various message mediums, such as emails, phone transcriptions and SMS messages. These messages are intelligently indexed so you can quickly locate important client communications. Additionally, Threads stores email attachments so…
How does privacy work in a shared inbox?
Implementing a shared inbox in your workplace requires the implied consent of your employees. Implied consent creates a culture of transparency and supports best practices. Nevertheless, there might be certain contacts that you don’t want to include in your shared inbox. By adjusting your Threads privacy settings, you can easily set what contacts are and…
Is there a limit to the number of email addresses you can link to a shared inbox?
Depending on the shared inbox platform you use, there can be a limit to how many email addresses you can link. Thankfully, Threads allows you to link an unlimited number of email addresses to your Threads account. This can be beneficial for teams that use various alias emails, such as info@ or support@.
What challenges can the Threads shared inbox help me address?
There are a variety of ways that a shared inbox can benefit your team’s productivity. Threads can make sharing knowledge easier and more efficient among team members. Instead of waiting several hours for a coworker to respond, you can find the information you need in your shared inbox. A shared inbox can also aid in…
Should I use a shared inbox?
Whether you’re looking for a way to improve team productivity, enhance your processes or manage your email, a shared inbox can help. By using a shared inbox, your team can better prioritize how they spend their time. Instead of searching for an email in their inbox, they can dedicate their time to serve your customers…