According to a Radicati report, key statistics show 2.5 billion active email users were exchanging a staggering 244 billion emails a day in 2015. The number of email users projected for 2021 is 4.1 billion.
So much for the death of email at the hands of social media! What is going on?
Looking for a meeting transcription software for your business? In this post, we identify 5 call transcription software tools you can use today. Read to find out which one is right for you.
Using a group mailbox at your company? Read Threads’ guide to email management best practices for shared inboxes to boost team productivity.
In this post we explore the reasons why emails might not be logged in HubSpot and potential ways around this to ensure that your CRM is always up to date.
Companies thinking about making email transparent for employees within their organization may need some inspiration to make the leap. This transition will allow your team to build the trust and transparency your business needs to be successful. In this article, we gather some of the best resources around email transparency to provide a holistic view of a shared inbox
Call transcription is fast becoming a must-have tool for sales teams to enable them to close more sales and collaborate better. It allows sales reps to focus on the call in hand without being distracted by writing notes or worrying that key details will be forgotten. Here are 4 more ways in which call transcription can help your company boost sales.
HubSpot’s decision to stop supporting Apple Mail came as a huge blow to many users. But now there is a solution..
One of the most useful but often overlooked features in CRMs is the ability to tag records to enable you to search, filter and sort your records. But tagging records can be a time consuming manual process meaning that records can go ‘untagged’ and consequently won’t appear when you search for a specific tag. Our new automatic call tagging feature in Threads solves this problem.
According to a recent report conducted by HubSpot, 27% of people who work in sales are spending over an hour a day on data entry work instead of selling. This means critical time is lost to administrative work. But there are now a number of tools available that can be used in conjunction with traditional CRM’s to make this job easier. In this post, we look at some of the best tools to reduce CRM data entry.
One of the most requested features by HubSpot customers is the ability to log attachments received in emails with a Deal or Contact. At present, HubSpot users need to manually upload attachments to the attachment area associated with their HubSpot contacts. But with Threads you don’t have to.
In this post, learn about the best shared inbox alternatives, including Threads, Zendesk, Intercom, and Missive. Continue reading to find the best FrontApp alternative for your team today.
In this post we explain a little about business telephone systems and how Threads ingests phone calls so that they may be replayed and transcribed (using ASR) at will. A key feature of Threads call ingestion is that it happens transparently to the user and is totally independent of the telephone system in use. As a result, the Threads subscriber is not tied to one particular business telephone system manufacturer nor to require special software or plug-ins. We also discuss how calls may be ingested from landline and mobile networks.
