The quality and accuracy of speech-to-text transcriptions will vary according to the contextual information input. But as well as improving the speech recognition performance, the context of a conversation can also be used to analyse behaviour which can provide critical business intelligence to your sales and marketing teams.
Category: General
4 Top Tips To Increase the ROI of Your CRM
CRM’s are marketed as a sure fire way to boost sales, drive engagement and increase profitability. But in reality their job is to enable your business to create and nurture long lasting client relationships and enable you to make better strategic decisions in the future. With companies spending vast amounts of money, then it is more important than ever to ensure that your CRM is generating a return on your investment. Here are our top tips to increase the ROI of your CRM.
How We Turned Our Email Archives Into Useful Insights
Google and Facebook make billions each year by analysing their users’ data and then selling it back to consumers and businesses in various forms. Here’s what happened when we decided to do this ourselves using the same easily accessible data that every business already has access to. We were amazed by the results.
Threads Email Ingestion – a primer
This document explains a little about the message ingestion mechanisms of Threads - or, more simply, how Threads gets hold of messages.
€20 million is a lot of money – SMEs and the GDPR.
Since starting my summer internship two weeks ago, I’ve Googled more acronyms than I ever thought possible. One, in particular, the GDPR, appears time and time again. I've found the way in which GDPR effects, specifically smaller, enterprises, particularly engaging. GDPR compliance then, although seemingly mundane, presents an interesting study relevant not only to my internship, but also my degree, particularly in regards to my study of economic geographies. By and large, those writing about the new General Data Protection Regulation (GDPR) start with the rather alarming call to arms “Are you ready for the GDPR?”.