Despite predictions of its death, email continues to grow - roughly 306.4 billion emails were sent and received each day in 2020, the figure is expected to increase to over 361.6 billion daily mails in 2024. Its no wonder that many people struggle to manage email.
Looking for the best solution for managing your business inbox? Read more on why you should archive vs. delete email when organising data.
We are all aware that the primary purpose of emails is to exchange information. We also know that one reason we use email is because we can search it. But we make little use of the massive archive of information it contains. So how can we find the hidden treasure in our emails?
Software continues to drive growth in the SME and start up market. But tech support is a requirement for most software solutions. From simple questions such as resetting a password, to more complicated problems, an efficient support function is essential.
Encouraging communication between employees can help boost team success. Learn more about transparent communication and how you can implement better communication habits that elevate your team's productivity.
Email transparency is not a new concept in the USA. For many years, federal email transparency policies have given the public the right to read emails and documents that have been sent and received by local government and public agencies. But why are email transparency policies important and how can adopting a similar approach in your business help?
The trend of working remotely is nothing new. With a rise in workforce mobility over the past few years, working remotely is not as foreign as it once was. Keep reading to learn about various tools and rules that can help your remote team maximise success and employee engagement.
Employees typically communicate with customers using their own private email inboxes. However this means that to keep others in the loop, the email must be forward or copied to multiple people. This task can get onerous if there are several team members that need this information. An easy solution is to use a shared inbox with can also have a number of other benefits.
Implementing any new technology or software usually requires a steep learning curve for team members. Time needs to be invested in training and communicating with staff to make sure they are actually using the tool. But what if you could improve the way you work without needing to change anything?
A shared inbox for teams makes sense for a lot of organizations. However, it’s important that you make sense of the incoming email as well as identifying who has touched what emails. There are some best practices to implement for your team so that a shared inbox doesn’t become a nightmare.
As we enter 2020, finding the right digital space to boost your professional team's productivity is a must. Learn more about how to help your team collaborate by assessing our list of some of the best Google Groups alternatives.
Amazing customer service can improve client relations and increase leads. In comparison, less-than-desirable communications can disrupt company workflow and dissuade clients from continuing your services. A profitable solution in the digital age is to automate customer service! Don’t know where to start? Check out these tools to automate customer service and improve your customer relations.