Most employers have a corporate email use policy but employees may have concerns about the privacy of their email communications. In this post we discuss a recent case regarding employee privacy and how the use of a shared inbox may help.
Do we really need inbox zero? Or do we just need a better way of finding and searching our emails? We discuss common pitfalls with the inbox zero method and look at other ways of better managing your email.
When looking at collaboration tools, you may wonder whether to choose between a shared mailbox or a distribution list. By understanding what you’d like to improve in your communications, you can weigh each tool’s pros and cons. In this post we review each tool’s benefits and when to use a shared mailbox vs. distribution list.
Despite predictions of its death, email continues to grow - roughly 306.4 billion emails were sent and received each day in 2020, the figure is expected to increase to over 361.6 billion daily mails in 2024. Its no wonder that many people struggle to manage email.
Looking for the best solution for managing your business inbox? Read more on why you should archive vs. delete email when organising data.
We are all aware that the primary purpose of emails is to exchange information. We also know that one reason we use email is because we can search it. But we make little use of the massive archive of information it contains. So how can we find the hidden treasure in our emails?
Software continues to drive growth in the SME and start up market. But tech support is a requirement for most software solutions. From simple questions such as resetting a password, to more complicated problems, an efficient support function is essential.
Encouraging communication between employees can help boost team success. Learn more about transparent communication and how you can implement better communication habits that elevate your team's productivity.
Email transparency is not a new concept in the USA. For many years, federal email transparency policies have given the public the right to read emails and documents that have been sent and received by local government and public agencies. But why are email transparency policies important and how can adopting a similar approach in your business help?
The trend of working remotely is nothing new. With a rise in workforce mobility over the past few years, working remotely is not as foreign as it once was. Keep reading to learn about various tools and rules that can help your remote team maximise success and employee engagement.
Employees typically communicate with customers using their own private email inboxes. However this means that to keep others in the loop, the email must be forward or copied to multiple people. This task can get onerous if there are several team members that need this information. An easy solution is to use a shared inbox with can also have a number of other benefits.
Implementing any new technology or software usually requires a steep learning curve for team members. Time needs to be invested in training and communicating with staff to make sure they are actually using the tool. But what if you could improve the way you work without needing to change anything?