A CRM and email are two of the most important tools in any business arsenal. In this article, we look at the benefits of integrating CRM and email together.
10 Dec
Category: Shared Inbox
18 Oct
Sorting out your email mess(ages)
We explain what you need to know about the technicalities of email so you can take control - or at least see if you can take control.
03 Feb
Do Shared Inboxes Violate Employee Privacy?
Most employers have a corporate email use policy but employees may have concerns about the privacy of their email communications. In this post we discuss a recent case regarding employee privacy and how the use of a shared inbox may help.
28 Jan
When is Inbox Zero Not The Answer?
Do we really need inbox zero? Or do we just need a better way of finding and searching our emails? We discuss common pitfalls with the inbox zero method and look at other ways of better managing your email.
21 Jan
Shared Mailbox vs. Distribution List: When to Use Each
When looking at collaboration tools, you may wonder whether to choose between a shared mailbox or a distribution list. By understanding what you’d like to improve in your communications, you can weigh each tool’s pros and cons. In this post we review each tool’s benefits and when to use a shared mailbox vs. distribution list.
16 Nov
I Struggle to Manage Email, What Can I do?
Despite predictions of its death, email continues to grow - roughly 306.4 billion emails were sent and received each day in 2020, the figure is expected to increase to over 361.6 billion daily mails in 2024. Its no wonder that many people struggle to manage email.
16 Oct
Should You Archive or Delete Business Emails?
Looking for the best solution for managing your business inbox? Read more on why you should archive vs. delete email when organising data.
21 Sep
Hidden Treasure In Your Emails
We are all aware that the primary purpose of emails is to exchange information. We also know that one reason we use email is because we can search it. But we make little use of the massive archive of information it contains. So how can we find the hidden treasure in our emails?
31 Jul
What Is The Best Way To Manage Tech Support Issues?
Software continues to drive growth in the SME and start up market. But tech support is a requirement for most software solutions. From simple questions such as resetting a password, to more complicated problems, an efficient support function is essential.
24 Jul
How to Implement Transparent Communication in Your Team
Encouraging communication between employees can help boost team success. Learn more about transparent communication and how you can implement better communication habits that elevate your team's productivity.
22 Jun
Three Instant Benefits Of Email Transparency
Email transparency is not a new concept in the USA. For many years, federal email transparency policies have given the public the right to read emails and documents that have been sent and received by local government and public agencies. But why are email transparency policies important and how can adopting a similar approach in your business help?
05 Jun
3 Communication Tools & Rules for Remote Teams
The trend of working remotely is nothing new. With a rise in workforce mobility over the past few years, working remotely is not as foreign as it once was. Keep reading to learn about various tools and rules that can help your remote team maximise success and employee engagement.