For almost as long as email has been in existence, its imminent demise has been predicted. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the future of email.
11 Apr
Category: Shared Inbox
07 Feb
Is sharing emails risky?
As we became paperless, documents have a habit of disappearing into personal email accounts. But this can make it impossible to find out what is going on, especially if the person who has the document is unavailable. Sharing emails can solve this problem. We explore how to do this safely and without compromising confidentiality.
31 Jan
5 High Performing Customer Service Email Management Tools
Keeping customers happy is essential for a successful business. Learn how to up your customer service game with customer service email management.
10 Dec
5 Benefits of Integrating CRM and Email
A CRM and email are two of the most important tools in any business arsenal. In this article, we look at the benefits of integrating CRM and email together.
27 Sep
How to Merge Email Accounts Into One Inbox
In today’s world, keeping track of your emails is a must. Nonetheless, managing multiple email accounts can grow tedious, as you’re constantly switching back and forth. For this reason, knowing how to merge email accounts is valuable knowledge. In short, knowing how to merge email accounts can ease the search process for vital pieces of…
14 Jan
5 Shared Inbox Best Practices For an Impeccable Inbox
Using a group mailbox at your company? Read Threads’ guide to email management best practices for shared inboxes to boost team productivity.
18 Oct
Sorting out your email mess(ages)
We explain what you need to know about the technicalities of email so you can take control - or at least see if you can take control.
02 Apr
What You Need to Know to Manage a Team Shared Mailbox
You might be wondering about the best practices on team email management and how to manage a team shared mailbox. Read on to learn more!
22 Jun
Three Instant Benefits Of Email Transparency
Email transparency is not a new concept in the USA. For many years, federal email transparency policies have given the public the right to read emails and documents that have been sent and received by local government and public agencies. But why are email transparency policies important and how can adopting a similar approach in your business help?
28 Jan
4 Hiver Alternatives: Shared Inbox For Gmail
Hiver is a popular shared inbox application for Gmail and Google users. However, it's always healthy to compare alternatives to find the shared inbox software that's right for your business.
03 Feb
Do Shared Inboxes Violate Employee Privacy?
Most employers have a corporate email use policy but employees may have concerns about the privacy of their email communications. In this post we discuss a recent case regarding employee privacy and how the use of a shared inbox may help.
21 Jan
Shared Mailbox vs. Distribution List: When to Use Each
When looking at collaboration tools, you may wonder whether to choose between a shared mailbox or a distribution list. By understanding what you’d like to improve in your communications, you can weigh each tool’s pros and cons. In this post we review each tool’s benefits and when to use a shared mailbox vs. distribution list.