As more of your customer data and communications are stored online, coordinating across teams becomes even more difficult. On some occasions, you might see inter-team coordination falling by the wayside as well, with increasingly convoluted email threads and complicated forwarding requirements. What are some other red flags that hint it’s time to revisit the way…
Hiver is a popular shared inbox application for Gmail and Google users. However, it's always healthy to compare alternatives to find the shared inbox software that's right for your business.
Are you tired of forwarding email threads, finding lost messages, and complicated email chains? If your team is thinking about transitioning to a shared mailbox, here is a list of the top apps you can choose from.
Have you been considering using a shared inbox for your business? Here are a few benefits of using a shared inbox.
If you work for a company where collaboration is important - and tell me one where it is isn’t - you may have come across the idea of a so-called “shared inbox”. However, it is just as important to understand that a “shared inbox” is not the same as “sharing an inbox”. In this article we discuss the differences between the two.
Companies thinking about making email transparent for employees within their organization may need some inspiration to make the leap. This transition will allow your team to build the trust and transparency your business needs to be successful. In this article, we gather some of the best resources around email transparency to provide a holistic view of a shared inbox
A shared inbox for teams makes sense for a lot of organizations. However, it’s important that you make sense of the incoming email as well as identifying who has touched what emails. There are some best practices to implement for your team so that a shared inbox doesn’t become a nightmare.
In this post, learn about the best shared inbox alternatives, including Threads, Zendesk, Intercom, and Missive. Continue reading to find the best FrontApp alternative for your team today.
Chances are, this won’t be the first post you read today about new General Data Protection Regulation (GDPR). As the May deadline draws ever closer, fears about the repercussions of poor data management grow, and with fines of up to €20 million (or 4% of annual turnover), this comes as no surprise.
