Email transparency is not a new concept in the USA. For many years, federal email transparency policies have given the public the right to read emails and documents that have been sent and received by local government and public agencies. But why are email transparency policies important and how can adopting a similar approach in your business help?
Frequently your business will communicate with its customers by a variety of different means. When reviewed in isolation, these communications can lead to an incomplete picture of the customers needs and requirements. And these problems can become exacerbated during the summer months when employee are on vacation. Learn how using a shared inbox can help mitigate these issues.
As more of your customer data and communications are stored online, coordinating across teams becomes even more difficult. So is it time to revisit the way your team communicates?
Hiver is a popular shared inbox application for Gmail and Google users. However, it's always healthy to compare alternatives to find the shared inbox software that's right for your business.
Are you tired of forwarding email threads, finding lost messages, and complicated email chains? If your team is thinking about transitioning to a shared mailbox, here is a list of the top apps you can choose from.
Have you been considering using a shared inbox for your business? Here are a few benefits of using a shared inbox.
If you work for a company where collaboration is important - and tell me one where it is isn’t - you may have come across the idea of a so-called “shared inbox”. However, it is just as important to understand that a “shared inbox” is not the same as “sharing an inbox”. In this article we discuss the differences between the two.
Companies thinking about making email transparent for employees within their organization may need some inspiration to make the leap. This transition will allow your team to build the trust and transparency your business needs to be successful. In this article, we gather some of the best resources around email transparency to provide a holistic view of a shared inbox
A shared inbox for teams makes sense for a lot of organizations. However, it’s important that you make sense of the incoming email as well as identifying who has touched what emails. There are some best practices to implement for your team so that a shared inbox doesn’t become a nightmare.
In this post, learn about the best shared inbox alternatives, including Threads, Zendesk, Intercom, and Missive. Continue reading to find the best FrontApp alternative for your team today.
Chances are, this won’t be the first post you read today about new General Data Protection Regulation (GDPR). As the May deadline draws ever closer, fears about the repercussions of poor data management grow, and with fines of up to €20 million (or 4% of annual turnover), this comes as no surprise.
