For almost as long as email has been in existence, its imminent demise has been predicted. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the future of email.
As we became paperless, documents have a habit of disappearing into personal email accounts. But this can make it impossible to find out what is going on, especially if the person who has the document is unavailable. Sharing emails can solve this problem. We explore how to do this safely and without compromising confidentiality.
Keeping customers happy is essential for a successful business. Learn how to up your customer service game with customer service email management.
A CRM and email are two of the most important tools in any business arsenal. In this article, we look at the benefits of integrating CRM and email together.
In today’s world, keeping track of your emails is a must. Nonetheless, managing multiple email accounts can grow tedious, as you’re constantly switching back and forth. For this reason, knowing how to merge email accounts is valuable knowledge. In short, knowing how to merge email accounts can ease the search process for vital pieces of…
Using a group mailbox at your company? Read Threads’ guide to email management best practices for shared inboxes to boost team productivity.
We explain what you need to know about the technicalities of email so you can take control - or at least see if you can take control.
You might be wondering about the best practices on team email management and how to manage a team shared mailbox. Read on to learn more!
Email transparency is not a new concept in the USA. For many years, federal email transparency policies have given the public the right to read emails and documents that have been sent and received by local government and public agencies. But why are email transparency policies important and how can adopting a similar approach in your business help?
Hiver is a popular shared inbox application for Gmail and Google users. However, it's always healthy to compare alternatives to find the shared inbox software that's right for your business.
Most employers have a corporate email use policy but employees may have concerns about the privacy of their email communications. In this post we discuss a recent case regarding employee privacy and how the use of a shared inbox may help.
When looking at collaboration tools, you may wonder whether to choose between a shared mailbox or a distribution list. By understanding what you’d like to improve in your communications, you can weigh each tool’s pros and cons. In this post we review each tool’s benefits and when to use a shared mailbox vs. distribution list.