Employees typically communicate with customers using their own private email inboxes. However this means that to keep others in the loop, the email must be forward or copied to multiple people. This task can get onerous if there are several team members that need this information. An easy solution is to use a shared inbox with can also have a number of other benefits.
Looking for a meeting transcription software for your business? In this post, we identify 5 call transcription software tools you can use today. Read to find out which one is right for you.
Implementing any new technology or software usually requires a steep learning curve for team members. Time needs to be invested in training and communicating with staff to make sure they are actually using the tool. But what if you could improve the way you work without needing to change anything?
Using a group mailbox at your company? Read Threads’ guide to email management best practices for shared inboxes to boost team productivity.
Sentiment analysis is commonly deployed to review social media communications for negative feedback. This post takes a look at some of the other use cases for this technology and how using it can improve your own business.
As we enter 2020, finding the right digital space to boost your professional team’s productivity is a must. Learn more about how to help your team collaborate by assessing our list of some of the best Google Groups alternatives.
Having clear communication among your employees is an important part of your company’s overall success. Not only can your employees easily collaborate with one another, but internal processes can become
In our regular series of HubSpot Q&A, we look at some of the most common questions raised by users in the HubSpot Community Forum. This month we investigate how new users can migrate historic emails to Hubspot. The HubSpot Community Forum is full of emails from customers who are moving from other CRM’s such as Salesforce, Copper and Freshsales who don’t want to lose the valuable intelligence gained from historic emails.
Outstanding customer service is the foundation of any great company. The way your customer service team interacts with its clients significantly impacts the public’s perception of your business. Effective interactions
Recording consultations might leave you feeling uneasy but a recording can be beneficial to both practitioners and patients. As well as making note taking more efficient the recording can empower the patient to understand the risks and benefits of treatment options and make better decisions.
The need for efficient and quick note-taking is evolving and technologies such as Zoom are leading the way in helping make this process easier. To help your team take advantage of communication transparency, we’ve compiled a list of video & audio transcription services for you to consider.
On average, most employees end up spending 31 hours in an unproductive meeting each month. From call transcription software to using a CRM integration, there are numerous tools at your disposal for efficient meeting management. Check out the following tools to help you get 2020 off on the right foot.
