How to transcribe foreign language phone calls
Threads now has the capability to transcribe phone calls in languages other than English. Learn which languages Threads supports and how this might benefit your business.
Threads Blog
Is it legal to record a business phone call in the UK?
Threads uniquely aggregates emails and phone calls in one database making searching for information on a specific company or individual really easy. However, we are often asked if call recording and storage is legal so we put this article together to try and help customers navigate the various UK legislation.
Is It Legal to Record a Phone Call in the US?
Knowing if you can record a phone call is important, as some states might have certain laws against it. If you record a phone call that you weren’t allowed to, you might become a target for a lawsuit from your client. To help you get started on the right foot, we’ve compiled important information below on recording phone calls in the United States.
4.1 billion reasons why email isn’t going away
According to a Radicati report, key statistics show 2.5 billion active email users were exchanging a staggering 244 billion emails a day in 2015. The number of email users projected for 2021 is 4.1 billion.
So much for the death of email at the hands of social media! What is going on?
5 Helpful Tips for a CRM Migration Checklist
Moving to a new CRM can seem like a daunting task. Check out our tips on building an efficient CRM migration checklist to make the move easier.
How Technology Can Help Remote Working
Home working is not a new concept for many businesses. Many companies have already got procedures in place to allow employees to work from home. Here we look at the advantages and disadvantages and the tools that can help you succeed.
Pros and Cons of CRM Migration
Are you considering a move to a new CRM tool? There are many pros and cons to consider with CRM migration. To help you make a smooth transition, we’ve listed some top pros and cons to assess the benefits of CRM migration.
4 Use Cases For Call Transcription Technology
Our handy infographic outlines 4 of the most common use cases for call transcription that you might not have thought about before. Learn how Threads can improve your team’s efficiency and save you time and money. Even for small businesses.
New Feature: Log Emails With Specific Deals In HubSpot
By default, HubSpot will automatically log emails from a contacts on the timeline of all deals that are linked to that contact. The result is that deal timelines can become clogged with irrelevant emails. Threads users can now avoid this by using our new feature to specify which deal is relevant to a particular email.
How A Shared Inbox Can Benefit You
Employees typically communicate with customers using their own private email inboxes. However this means that to keep others in the loop, the email must be forward or copied to multiple people. This task can get onerous if there are several team members that need this information. An easy solution is to use a shared inbox with can also have a number of other benefits.
5 Call Transcription Software Tools To Record & Transcribe Meetings
Looking for a meeting transcription software for your business? In this post, we identify 5 call transcription software tools you can use today. Read to find out which one is right for you.
Shared Inbox – change everything without changing anything
Implementing any new technology or software usually requires a steep learning curve for team members. Time needs to be invested in training and communicating with staff to make sure they are actually using the tool. But what if you could improve the way you work without needing to change anything?