In this post we explore the reasons why emails might not be logged in HubSpot and potential ways around this to ensure that your CRM is always up to date.
30 Oct
The Threads Blog
18 Dec
Benefits of Using a Shared Inbox
Have you been considering using a shared inbox for your business? Here are a few benefits of using a shared inbox.
07 Jan
6 New Year Resolutions For Your Business
Happy New Year to all of our customers. We wish you and your business all the best for 2019. If you have already made resolutions, or even if you haven't, we share with you our top tips for a more productive new 2019
14 Jan
What Our Messages Tell Us About Our Behaviour
The quality and accuracy of speech-to-text transcriptions will vary according to the contextual information input. But as well as improving the speech recognition performance, the context of a conversation can also be used to analyse behaviour which can provide critical business intelligence to your sales and marketing teams.
04 Feb
How To Add Historic Email To HubSpot
If you are new to HubSpot, then it is likely that you will have old data such as emails that you want to import. Here are two ways in which you can add historic data to your HubSpot CRM.
11 Feb
Why You Shouldn’t Wait for Speech Recognition to Catch Up
Automatic Speech Recognition (ASR) is one of those technologies you either love or hate. Sadly, a large number of businesses (mainly financial institutions) have decided it’s cheaper to get a computer to answer the telephone than to pay a human, and undoubtedly this generates the most hate.. Read more on why you shouldn’t wait for speech recognition to catch up.
20 Mar
4 Top Tips To Increase the ROI of Your CRM
CRM’s are marketed as a sure fire way to boost sales, drive engagement and increase profitability. But in reality their job is to enable your business to create and nurture long lasting client relationships and enable you to make better strategic decisions in the future. With companies spending vast amounts of money, then it is more important than ever to ensure that your CRM is generating a return on your investment. Here are our top tips to increase the ROI of your CRM.
24 Feb
How We Turned Our Email Archives Into Useful Insights
Google and Facebook make billions each year by analysing their users’ data and then selling it back to consumers and businesses in various forms. Here’s what happened when we decided to do this ourselves using the same easily accessible data that every business already has access to. We were amazed by the results.
11 Nov
Threads Email Ingestion – a primer
This document explains a little about the message ingestion mechanisms of Threads - or, more simply, how Threads gets hold of messages.
12 Mar
How Threads + HubSpot Can Help Your Business
Last month we announced that Threads had officially joined HubSpot as a Connect Beta Integrator to help new and existing HubSpot users import their communications directly into the familiar HubSpot platform ensuring their deals and contacts are always up to date. So what does the Threads + HubSpot integration do and how can it help…
13 Oct
€20 million is a lot of money – SMEs and the GDPR.
Since starting my summer internship two weeks ago, I’ve Googled more acronyms than I ever thought possible. One, in particular, the GDPR, appears time and time again. I've found the way in which GDPR effects, specifically smaller, enterprises, particularly engaging. GDPR compliance then, although seemingly mundane, presents an interesting study relevant not only to my internship, but also my degree, particularly in regards to my study of economic geographies. By and large, those writing about the new General Data Protection Regulation (GDPR) start with the rather alarming call to arms “Are you ready for the GDPR?”.
15 Oct
4 Ways Call Transcription Can Boost Your Sales
Call transcription is fast becoming a must-have tool for sales teams to enable them to close more sales and collaborate better. It allows sales reps to focus on the call in hand without being distracted by writing notes or worrying that key details will be forgotten. Here are 4 more ways in which call transcription can help your company boost sales.