The Threads Blog

Call Transcription
28 Jun

Threads Phone Call Ingestion – A Primer

In this post we explain a little about business telephone systems and how Threads ingests phone calls so that they may be replayed and transcribed (using ASR) at will. A key feature of Threads call ingestion is that it happens transparently to the user and is totally independent of the telephone system in use. As a result, the Threads subscriber is not tied to one particular business telephone system manufacturer nor to require special software or plug-ins. We also discuss how calls may be ingested from landline and mobile networks.

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General
13 Nov

Unlocking the Power of Call Transcription for Law Firms

Every call with a client holds crucial information, insights, and potential legal nuances. But what if you could take your client interactions to the next level? Threads can help you achieve just that, and we'll illustrate it with a success story featuring Winstons, a leading law firm.

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Shared Inbox
16 Sep

The Power of Email Transparency

At Threads, we believe in the power of email transparency, and in this blog post, we'll explain why sharing email communications can be a game-changer for your small business.

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HubSpot
30 Jun

Threads: A Whirlwind of 5-Star Reviews!

Threads has received a range of positive 5-Star reviews from satisfied customers on the HubSpot Marketplace. The reviews highlight how Threads addresses the specific needs of businesses looking to import historical emails into HubSpot, ensuring a smooth and efficient transition

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General
13 Mar

PRESS RELEASE: Threads Celebrates 500 HubSpot Installations

Breaking the news recently, the developers proudly announced that Threads has now achieved a significant milestone of 500 installations. This remarkable feat is a testament to the growing demand for a purpose-built platform that enhances productivity, fosters efficient teamwork, and revolutionises the way we communicate.

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Call Transcription
12 Jun

Automatic versus Ad Hoc Call Transcription

Discover the benefits of transcribing telephone calls for businesses and explore the reasons behind companies' hesitation, including perceived inaccuracies and costs. In this post we discuss how advancements in technology have made machine transcription as reliable as human transcription.

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General
27 Feb

Automatic Speech Recognition For Lawyers: Benefits and Uses

"Discover the benefits of automatic speech recognition (ASR) for lawyers in this comprehensive guide. Learn how ASR can streamline legal processes, increase efficiency and productivity, and improve client communication. Find out how ASR technology works, its applications in the legal industry, and how to implement it in your practice for maximum impact.

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HubSpot
13 Feb

Migrating Your Emails To HubSpot

Streamline your email management with this comprehensive guide on migrating your emails to HubSpot. Learn about the benefits of using HubSpot for email organization, the steps involved in the migration process, and tips for a smooth transition. Enhance your productivity and boost your team's efficiency with this valuable resource.

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General
23 Jan

How good are Siri and Alexa?

People either love or hate speech recognition services, whether they use them willingly or out of necessity. There’s rarely a middle ground. Users show less tolerance when they don’t have the option, like in many banks that won’t let you speak to a human until you’ve struggled with their voice assistant for 20 minutes. However,…

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