The Threads Blog

google groups alternative

5 Best Google Groups Alternatives

As we enter 2020, finding the right digital space to boost your professional team's productivity is a must. Learn more about how to help your team collaborate by assessing our list of some of the best Google Groups alternatives.

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business communication solutions

5 Best Business Communication Solutions

Having clear communication among your employees is an important part of your company’s overall success. Not only can your employees easily collaborate with one another, but internal processes can become more efficient as well. Whether you’re looking for ways to improve customer service at your company or make internal communications more efficient, there are a…

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HubSpot Q&A: Can I migrate my historic emails to HubSpot?

In our regular series of HubSpot Q&A, we look at some of the most common questions raised by users in the HubSpot Community Forum. This month we investigate how new users can migrate historic emails to Hubspot. The HubSpot Community Forum is full of emails from customers who are moving from other CRM’s such as Salesforce, Copper and Freshsales who don’t want to lose the valuable intelligence gained from historic emails. 

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Ways to Improve Customer Service

5 Ways to Improve Customer Service in the Workplace

Outstanding customer service is the foundation of any great company. The way your customer service team interacts with its clients significantly impacts the public’s perception of your business. Effective interactions can provoke positive feedback and improve business profitability. Likewise, poor interactions can receive less-than-desirable retaliation. For this reason, it is important to examine your business…

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The Doctor Will Hear You Now

Recording consultations might leave you feeling uneasy but a recording can be beneficial to both practitioners and patients. As well as making note taking more efficient the recording can empower the patient to understand the risks and benefits of treatment options and make better decisions.

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zoom transcription

5 Zoom Transcription Alternatives

The need for efficient and quick note-taking is evolving and technologies such as Zoom are leading the way in helping make this process easier. To help your team take advantage of communication transparency, we've compiled a list of video & audio transcription services for you to consider.

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meeting management tools

5 Meeting Management Tools for Better Efficiency in 2020

On average, most employees end up spending 31 hours in an unproductive meeting each month. From call transcription software to using a CRM integration, there are numerous tools at your disposal for efficient meeting management. Check out the following tools to help you get 2020 off on the right foot.

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Big Data Analytics

Why Aggregating Data Matters And How It Can Benefit You

Aggregating data is becoming increasingly commonplace in the modern world to help make day to day processes more efficient. But aggregating big data to benefit your own organisation or customer’s needs can be tricky. We explore the advantages and disadvantages of aggregating data and how you can do this in your own business.

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PRESS RELEASE: Threads Becomes A Certified HubSpot App Partner

Threads Software Limited announced that it has earned the HubSpot Certified App Partner designation. HubSpot, a leading growth platform, works hand-in-hand with App Partners to help grow their business through extending the product value of their apps, and distributing quality apps through the HubSpot App Marketplace.

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cloud security

Is it safe to store call transcripts in the cloud?

Following the release of the Trump-Zelensky call transcript, questions have been raised regarding the security of storing call recordings and call transcripts in the cloud. But is storing call transcripts in the cloud safe? Or are we just making things easier for hackers?

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