Customer data is essential for business growth. Learn how to collect customer data in a worthwhile but legal way with our guide to this process.
24 Nov
The Threads Blog
10 Nov
HubSpot Q&A: How much data do I need?
The latest in our series of frequently asked questions about the Hubspot + Threads integration. This month we look at how much data the average user needs and which of our subscription plans is best for your team.
01 Nov
Top 5 Reasons Why Businesses Should Use Call Transcription
Call transcription can be beneficial for your business. There are many advantages of transcribing calls. In this post we discuss our top 5 reasons why businesses should consider using call transcription services.
18 Oct
Sorting out your email mess(ages)
We explain what you need to know about the technicalities of email so you can take control - or at least see if you can take control.
12 Oct
Does a Business Really Need CRM Software?
One of the most important aspects is the relationship between the business and customers. In the past, this may have been problematic. Fortunately, this is no longer the case thanks to customer relationship management software. Ultimately, to find the right type of CRM software, a business needs to ensure that the platform offers everything needed to create customer profiles with ease.
04 Oct
Why Is Text Analytics So Important Regarding Business Performance?
The online world has changed the way people communicate. This is especially true regarding the relationships built between businesses and their customers. Text analytics allows businesses to obtain the meaningful information contained with communication and use it to their advantage.
17 Aug
HubSpot Q&A: How can I log emails sent on a mobile app?
Q: How can I log emails sent on a mobile app? A: Yes! Emails sent using the HubSpot mobile app will be automatically logged in HubSpot CRM. However, one drawback is that the HubSpot app does not support attachments. For remote teams that wish to send an attachment (such as a quote or pdf), this…
09 Aug
3 Reasons Why You Should Care About Email Compliance
Most businesses continue to correspond with their clients via email. But for some businesses keeping track of those emails is required for compliance. As well as ensuring compliance with laws and regulations, good email management is also useful for internal governance and monitoring.
01 Aug
HubSpot Q&A: How Do I Stop Logging Every Email In HubSpot
Fed up of HubSpot creating contacts for you when logging emails? With the Threads integration built for HubSpot, we will only log emails with your existing deals and contacts in HubSpot so that you can spend more time on your business and less time cleaning up your CRM.
22 Jul
3 Advantages of VoIP That You Don’t Want To Miss Out On
Voice Over Internet Protocol (VoIP) is the technology that allows people to make voice calls through an internet connection instead of using an analog phone line. VoIP technology transmits digital signals through the internet. If you use VoIP to call a regular phone, the signal is converted into a regular telephone signal before going through.…
12 Jul
HubSpot Q&A: Where are my missing emails?
In our regular series of HubSpot Q&A, we discuss some of the most common reasons why you discover a missing emails is not appearing in your HubSpot contact timeline.
05 Jul
Case Study: Swiss Watch Vendor Calls Time On Threads
When the Swiss watchmaker Jowissa contacted Threads to help us solve a problem with tracking email and calls with active leads, we were delighted to help. Our innovative technology has revolutionised how they track and monitor their client communications.