When is the market ready for new tech?
Some companies do a lot of market research before developing a product – so that they can (hopefully) develop a product that the market wants. But how do you know when the market is ready for your product?
Threads Blog
Is sharing emails risky?
As we became paperless, documents have a habit of disappearing into personal email accounts. But this can make it impossible to find out what is going on, especially if the person who has the document is unavailable. Sharing emails can solve this problem. We explore how to do this safely and without compromising confidentiality.
5 High Performing Customer Service Email Management Tools
Keeping customers happy is essential for a successful business. Learn how to up your customer service game with customer service email management.
Client Tracking For Enhanced Loyalty: Tools & Techniques
Keeping up with client contact information is an essential part of effective communication. Learn how to master client tracking with Threads today!
5 Benefits of Integrating CRM and Email
A CRM and email are two of the most important tools in any business arsenal. In this article, we look at the benefits of integrating CRM and email together.
7 Profitable (& Legal) Ways to Collect Customer Data
Customer data is essential for business growth. Learn how to collect customer data in a worthwhile but legal way with our guide to this process.
HubSpot Q&A: How much data do I need?
The latest in our series of frequently asked questions about the Hubspot + Threads integration. This month we look at how much data the average user needs and which of our subscription plans is best for your team.
Top 5 Reasons Why Businesses Should Use Call Transcription
Call transcription can be beneficial for your business. There are many advantages of transcribing calls. In this post we discuss our top 5 reasons why businesses should consider using call transcription services.
Sorting out your email mess(ages)
We explain what you need to know about the technicalities of email so you can take control – or at least see if you can take control.
Does a Business Really Need CRM Software?
One of the most important aspects is the relationship between the business and customers. In the past, this may have been problematic. Fortunately, this is no longer the case thanks to customer relationship management software. Ultimately, to find the right type of CRM software, a business needs to ensure that the platform offers everything needed to create customer profiles with ease.
Why Is Text Analytics So Important Regarding Business Performance?
The online world has changed the way people communicate. This is especially true regarding the relationships built between businesses and their customers. Text analytics allows businesses to obtain the meaningful information contained with communication and use it to their advantage.
3 Reasons Why You Should Care About Email Compliance
Most businesses continue to correspond with their clients via email. But for some businesses keeping track of those emails is required for compliance. As well as ensuring compliance with laws and regulations, good email management is also useful for internal governance and monitoring.