The Cloud – What do we mean by it and why is it important to SMEs?
The Cloud is a term that has come to encompass software services provided over the Internet. However, there is still some confusion about the Cloud, so here is a short
Threads Blog
Do I need an IT expert?
Most specialists will tell you that you badly need their services, but “experts” can sometimes be the quickest path to disaster. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the need for IT experts.
Is email dead?
For almost as long as email has been in existence, its imminent demise has been predicted. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the future of email.
When is the market ready for new tech?
Some companies do a lot of market research before developing a product – so that they can (hopefully) develop a product that the market wants. But how do you know when the market is ready for your product?
Is sharing emails risky?
As we became paperless, documents have a habit of disappearing into personal email accounts. But this can make it impossible to find out what is going on, especially if the person who has the document is unavailable. Sharing emails can solve this problem. We explore how to do this safely and without compromising confidentiality.
5 High Performing Customer Service Email Management Tools
Keeping customers happy is essential for a successful business. Learn how to up your customer service game with customer service email management.
Client Tracking For Enhanced Loyalty: Tools & Techniques
Keeping up with client contact information is an essential part of effective communication. Learn how to master client tracking with Threads today!
5 Benefits of Integrating CRM and Email
A CRM and email are two of the most important tools in any business arsenal. In this article, we look at the benefits of integrating CRM and email together.
7 Profitable (& Legal) Ways to Collect Customer Data
Customer data is essential for business growth. Learn how to collect customer data in a worthwhile but legal way with our guide to this process.
HubSpot Q&A: How much data do I need?
The latest in our series of frequently asked questions about the Hubspot + Threads integration. This month we look at how much data the average user needs and which of our subscription plans is best for your team.
Top 5 Reasons Why Businesses Should Use Call Transcription
Call transcription can be beneficial for your business. There are many advantages of transcribing calls. In this post we discuss our top 5 reasons why businesses should consider using call transcription services.
Sorting out your email mess(ages)
We explain what you need to know about the technicalities of email so you can take control – or at least see if you can take control.