Most specialists will tell you that you badly need their services, but “experts” can sometimes be the quickest path to disaster. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the need for IT experts.
For almost as long as email has been in existence, its imminent demise has been predicted. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the future of email.
Some companies do a lot of market research before developing a product – so that they can (hopefully) develop a product that the market wants. But how do you know when the market is ready for your product?
As we became paperless, documents have a habit of disappearing into personal email accounts. But this can make it impossible to find out what is going on, especially if the person who has the document is unavailable. Sharing emails can solve this problem. We explore how to do this safely and without compromising confidentiality.
Keeping customers happy is essential for a successful business. Learn how to up your customer service game with customer service email management.
Keeping up with client contact information is an essential part of effective communication. Learn how to master client tracking with Threads today!
A CRM and email are two of the most important tools in any business arsenal. In this article, we look at the benefits of integrating CRM and email together.
Customer data is essential for business growth. Learn how to collect customer data in a worthwhile but legal way with our guide to this process.
The latest in our series of frequently asked questions about the Hubspot + Threads integration. This month we look at how much data the average user needs and which of our subscription plans is best for your team.
Call transcription can be beneficial for your business. There are many advantages of transcribing calls. In this post we discuss our top 5 reasons why businesses should consider using call transcription services.
We explain what you need to know about the technicalities of email so you can take control – or at least see if you can take control.
One of the most important aspects is the relationship between the business and customers. In the past, this may have been problematic. Fortunately, this is no longer the case thanks to customer relationship management software. Ultimately, to find the right type of CRM software, a business needs to ensure that the platform offers everything needed to create customer profiles with ease.
