Motivations & communication tips from the Threads team
Our Threads team is a small and hands-on group of individuals, all of us are passionate about using technology to improve the efficiency of our day to day communications. With
Category: Call Transcription
Threads and FreePBX
A significant part of the Threads functionality is its ability to transcribe phone calls so that they may be summarised and searched. Challenging as speech transcription is, Threads must first
Threads call transcription presentation from AstriCon24
In February this year, Thomas Michel our CTO, gave a presentation at the AstriCon24 conference in Florida, on integrating Threads call transcription into the FreePBX open source Private Branch Exchange.
Why doesn’t Hubspot ingest incoming emails?
HubSpot Community Forums frequently contain posts from users bemoaning the fact that HubSpot does not natively ingest incoming emails1 into “deals”. Of course, we are not privy to HubSpot’s vision
Find out about Threads Call Transcription
Hear all about Threads Call Transcription at Astricon 2024 or join the pre-conference webinar.
Unlocking the Power of Call Transcription for Law Firms
Every call with a client holds crucial information, insights, and potential legal nuances. But what if you could take your client interactions to the next level? Threads can help you achieve just that, and we’ll illustrate it with a success story featuring Winstons, a leading law firm.
Case Study: Winston Solicitors turn to Threads Intelligent Message Hub
PDF version of this case study available here. When Leeds law firm Winston Solicitors were looking for a straightforward way to capture and search telephone calls it turned to Threads
PRESS RELEASE: Threads is nominated in the LEAP Modern Law Conveyancing Awards
Threads is thrilled to announce that it has been nominated in the Innovation category of the prestigious LEAP Modern Law Conveyancing Awards. This recognition stands as a testament to our commitment to pushing the boundaries of innovation and excellence in the legal industry.
Call Summarisation – What is it and who wants it?
Threads allows users to navigate calls by listening while reading transcriptions, making errors barely noticeable. With AI, it now summarises conversations, reducing reading time. Explore the future of call transcription in Threads through this enlightening video.
Solicitors Turn to Threads for Operational Call Transcription
Threads, a customer service tool, leverages speech recognition to transcribe and find phone calls efficiently. Their success is evident as a forward-looking law firm subscribed to Threads after a 6-month trial.
Automatic versus Ad Hoc Call Transcription
Discover the benefits of transcribing telephone calls for businesses and explore the reasons behind companies’ hesitation, including perceived inaccuracies and costs. In this post we discuss how advancements in technology have made machine transcription as reliable as human transcription.
Transcribing phone calls – why that is the easy bit!
When computer scientists began researching automatic speech recognition (ASR) in the 1980s, the aim of transcribing telephone calls was well down their list of priorities. For one thing the audio