Category: Shared Inbox

At Threads, we believe in the power of email transparency, and in this blog post, we’ll explain why sharing email communications can be a game-changer for your small business.

For almost as long as email has been in existence, its imminent demise has been predicted. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the future of email.

As we became paperless, documents have a habit of disappearing into personal email accounts. But this can make it impossible to find out what is going on, especially if the person who has the document is unavailable. Sharing emails can solve this problem. We explore how to do this safely and without compromising confidentiality.

Keeping customers happy is essential for a successful business. Learn how to up your customer service game with customer service email management.

A CRM and email are two of the most important tools in any business arsenal. In this article, we look at the benefits of integrating CRM and email together.

We explain what you need to know about the technicalities of email so you can take control – or at least see if you can take control.

Most employers have a corporate email use policy but employees may have concerns about the privacy of their email communications. In this post we discuss a recent case regarding employee privacy and how the use of a shared inbox may help.

Do we really need inbox zero? Or do we just need a better way of finding and searching our emails? We discuss common pitfalls with the inbox zero method and look at other ways of better managing your email.

When looking at collaboration tools, you may wonder whether to choose between a shared mailbox or a distribution list. By understanding what you’d like to improve in your communications, you can weigh each tool’s pros and cons. In this post we review each tool’s benefits and when to use a shared mailbox vs. distribution list.

Despite predictions of its death, email continues to grow – roughly 306.4 billion emails were sent and received each day in 2020, the figure is expected to increase to over 361.6 billion daily mails in 2024. Its no wonder that many people struggle to manage email.

Looking for the best solution for managing your business inbox? Read more on why you should archive vs. delete email when organising data.

We are all aware that the primary purpose of emails is to exchange information. We also know that one reason we use email is because we can search it. But we make little use of the massive archive of information it contains. So how can we find the hidden treasure in our emails?