The Threads Blog

What is big data and why should I care?

Analysis of big data provides insights that facilitate better decision making or determine the reason for failures. Whatever it is, you will need some form of computer software to help you understand it all. Here are some common features which you should look for when evaluating tools.

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I Struggle to Manage Email, What Can I do?

Despite predictions of its death, email continues to grow - roughly 306.4 billion emails were sent and received each day in 2020, the figure is expected to increase to over 361.6 billion daily mails in 2024. Its no wonder that many people struggle to manage email.

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gmail statistics

3 Gmail Statistics to Track Team Productivity

Wondering how Gmail statistics can help streamline your team's productivity? Learn more about Threads' email analytics tool, Threads Analytics, which works with any email client to examine your email statistics.

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machine learning

How machine learning can solve email overload

Despite the rise of messaging apps, email remains the primary method of communication in 2020. The rumoured demise of email has so far not materialised, yet the challenges remain. Email overload is a real problem and whilst the issues are well documented, email remains a vital part of everyday life. 

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how to talk to customers

3 Strategies on How to Best Talk to Customers

When it comes to great customer service, clients won’t hesitate to reward your company. However, more than half of Americans have canceled a planned purchase after just one instance of bad service. Therefore, to retain your customer base, you need to understand what exactly outstanding customer service looks like to your clients. The first step…

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reading emails

Is Someone Reading Your Emails?

Who can read your emails? And should you be worried? The answer is that it is likely that you have already given permission for others to read them but this might not be a bad thing. Discover the benefits of email transparency.

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Hidden Treasure In Your Emails

We are all aware that the primary purpose of emails is to exchange information. We also know that one reason we use email is because we can search it. But we make little use of the massive archive of information it contains. So how can we find the hidden treasure in our emails?

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shared inbox app

Top Shared Mailbox Software Apps for Teams

Are you tired of forwarding email threads, finding lost messages, and complicated email chains? If your team is thinking about transitioning to a shared mailbox, here is a list of the top apps you can choose from.

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Ways to Improve Customer Service

5 Ways to Improve Customer Service in the Workplace

Outstanding customer service is the foundation of any great company. The way your customer service team interacts with its clients significantly impacts the public’s perception of your business. Effective interactions can provoke positive feedback and improve business profitability. Likewise, poor interactions can receive less-than-desirable retaliation. For this reason, it is important to examine your business…

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email archive solutions

10 Email Archive Solutions For Small Business 2020

Whether you are a small one-person business or a large enterprise, an efficient email service is crucial to the smooth running of day-to-day operations. You probably understand how important email is, but did you know that email archiving is also equally important?

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