The Threads Blog

Automatically Log And Transcribe All Of Our Business Calls
Call Transcription
24 Jan

Why We Automatically Log And Transcribe All Of Our Business Calls (And Why You Should Be Doing The Same)

If you are only logging your written communications with your customers then you are only seeing 50% of the meaningful communications your company is having with your customers and suppliers. This is because the telephone remains a key method of communication between businesses and the outside world and it’s the reason why we routinely log all our telephone conversations with our customers. Read on to discover why your business should be doing the same and how to do it.

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tech support
Shared Inbox
31 Jul

What Is The Best Way To Manage Tech Support Issues?

Software continues to drive growth in the SME and start up market. But tech support is a requirement for most software solutions. From simple questions such as resetting a password, to more complicated problems, an efficient support function is essential. 

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integration
General
13 Jul

All You Need To Know About Email Integration

When looking for a CRM solution, a key factor is the ability to import previous email threads. This is known as email integration. It keeps your CRM up to date and improves efficiency. Learn about the four main types of email integration to decide which is best for your business.

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News
09 Apr

Threads in the (Hub)Spotlight

Following a successful launch on the HubSpot Integration Directory in February 2019, Threads has now launched it’s innovative integration with HubSpot on Product Hunt.

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News
29 Jan

PRESS RELEASE: Threads becomes a HubSpot Connect Beta Integrator

Threads Software Limited announced that it has joined HubSpot as a Connect Beta Integrator. HubSpot, a leading growth platform, works with Connect integrators to help grow their business through listing and marketing and distribution resources to increase shared customers. Connect Beta Integrators are independent software vendors who have built an integration with HubSpot and been accepted to the Connect Beta Program.

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News
19 Nov

PRESS RELEASE: Threads Becomes A Certified HubSpot App Partner

Threads Software Limited announced that it has earned the HubSpot Certified App Partner designation. HubSpot, a leading growth platform, works hand-in-hand with App Partners to help grow their business through extending the product value of their apps, and distributing quality apps through the HubSpot App Marketplace.

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General
22 Nov

Please check your spam folder!

By using Threads, you may discover that a spam filtering service is something you no longer need. Not only do these services cost money, they may also cost your privacy and access to emails you might thought you had lost. Threads will let you cut through spam without throwing away vital information and possible privacy.

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getting started
HubSpot
30 Jun

Getting started with HubSpot

CRM software is a must. It enables teams to manage leads and keep a real time record of communications and progress. HubSpot CRM is free and has a streamlined onboarding process. In this post we run through the key steps to getting your business up and running with HubSpot in no time at all!

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remote team communication
Shared Inbox
05 Jun

3 Communication Tools & Rules for Remote Teams

The trend of working remotely is nothing new. With a rise in workforce mobility over the past few years, working remotely is not as foreign as it once was. Keep reading to learn about various tools and rules that can help your remote team maximise success and employee engagement.

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