Amazing customer service can improve client relations and increase leads. In comparison, less-than-desirable communications can disrupt company workflow and dissuade clients from continuing your services. A profitable solution in the digital age is to automate customer service! Don’t know where to start? Check out these tools to automate customer service and improve your customer relations.
When improving your sales team’s productivity, you may find yourself looking at your Customer Relationship Management, or CRM, software. Knowing how to utilise this CRM is crucial for your sales team to succeed. One challenge shared several salespeople cite is a lack of integration with other tools with their current CRM. When using a CRM…
As you may know, the new European rules around Strong Customer Authentication (SCA) are coming into force from 14 September 2019. The new regulations are designed to enhance security or payments and limit fraud during the authentication process. In preparation for SCA, you may be asked by our payment provider Stripe, to verify your existing…
When it comes to customer service, understanding its role and impact on your company is crucial. Perhaps your solutions focus more on the customer experience or on achieving business goals. By identifying where your customer service teams stand, you can more easily find a tool that will complement their goals and help your customer service take the jump from good to excellent. This week we take a look at some of the ways Threads helps your customer service team succeed, no matter its focus.
When you’re looking to launch your latest product, it’s imperative you choose the best platform for exposure. Not only are you interested in feedback, but you want to generate positive conversation around your product. Most people choose sites like TechCrunch to launch their product, but more and more people are turning to Product Hunt. Why?
If your business is looking to grow and gain valuable information from your analytics and data then you've come to the right place. As a HubSpot user, you have numerous integrations to choose from to elevate your analytics and data, but the ones described in our latest blog post are among the most popular.
Each month we receive a number of queries from customers who are looking to move from Copper (previously known as ProsperWorks) to HubSpot. However one of the biggest challenges they face is the exporting their historic email data out of Copper and into HubSpot. Learn how Threads can help you migrate your data so that you can hit the ground running.
In order to increase the chances of your customer converting on your website, you need the best tools available to improve your sales. You also need data to help you understand why your customers are not converting and where their experience falls short.We have compiled a list of the best HubSpot integrations for ecommerce that are sure to help your company’s sales rise.
Automatic speech recognition (ASR) is routinely used to convert audio tracks into written words. There are several reasons why you might want to do this including generating subtitles for a movie or advanced dictation software. But here are some examples of other use cases that you might not already be aware of.
Lead generation is one of the most important aspects of an organization that determines if they will be successful enough to avoid shutting down. In this day and age, there are thousands of tools available that claim they can improve your lead generation. We are here to bring that number down to five in order for you to find the right one for your business.
As a HubSpot user, you have the opportunity to integrate your CRM platform with numerous applications that can help you reach your customer success goals. We have compiled a list of the best HubSpot integrations for customer success to help you make the right choice when deciding which one fits your unique situation.
Missive aims to bring all of the email communications of a team member – shared work email, personal work email, and personal email – into the system to enhance the possibilities of collaboration. Their platform’s main goal is to improve how teams deal with their inboxes and add a fresh new twist into an outdated…
