Threads Blog

March 20, 2019

4 Top Tips To Increase the ROI of Your CRM

CRM’s are marketed as a sure fire way to boost sales, drive engagement and increase profitability. But in reality their job is to enable your business to create and nurture long lasting client relationships and enable you to make better strategic decisions in the future. With companies spending vast amounts of money, then it is more important than ever to ensure that your CRM is generating a return on your investment. Here are our top tips to increase the ROI of your CRM.

March 13, 2019

Top 5 Hubspot Integrations for Small Businesses

Are you a small business looking to find new and useful integrations for your HubSpot account? I’m here to tell you that there are countless integrations you can choose from,

February 28, 2019

4 Missive Alternatives: Comparison of Multi-channel Inboxes

Missive aims to bring all of the email communications of a team member – shared work email, personal work email, and personal email – into the system to enhance the

February 24, 2019

How We Turned Our Email Archives Into Useful Insights

Google and Facebook make billions each year by analysing their users’ data and then selling it back to consumers and businesses in various forms. Here’s what happened when we decided to do this ourselves using the same easily accessible data that every business already has access to. We were amazed by the results.

February 11, 2019

Why You Shouldn’t Wait for Speech Recognition to Catch Up

Automatic Speech Recognition (ASR) is one of those technologies you either love or hate. Sadly, a large number of businesses (mainly financial institutions) have decided it’s cheaper to get a computer to answer the telephone than to pay a human, and undoubtedly this generates the most hate.. Read more on why you shouldn’t wait for speech recognition to catch up.

February 4, 2019

How To Add Historic Email To HubSpot

If you are new to HubSpot, then it is likely that you will have old data such as emails that you want to import. Here are two ways in which you can add historic data to your HubSpot CRM.

January 29, 2019

PRESS RELEASE: Threads becomes a HubSpot Connect Beta Integrator

Threads Software Limited announced that it has joined HubSpot as a Connect Beta Integrator. HubSpot, a leading growth platform, works with Connect integrators to help grow their business through listing and marketing and distribution resources to increase shared customers. Connect Beta Integrators are independent software vendors who have built an integration with HubSpot and been accepted to the Connect Beta Program.

January 28, 2019

4 Hiver Alternatives: Shared Inbox For Gmail

Hiver is a popular shared inbox application for Gmail and Google users. However, it’s always healthy to compare alternatives to find the shared inbox software that’s right for your business.

January 24, 2019

Why We Automatically Log And Transcribe All Of Our Business Calls (And Why You Should Be Doing The Same)

If you are only logging your written communications with your customers then you are only seeing 50% of the meaningful communications your company is having with your customers and suppliers. This is because the telephone remains a key method of communication between businesses and the outside world and it’s the reason why we routinely log all our telephone conversations with our customers. Read on to discover why your business should be doing the same and how to do it.

January 14, 2019

Top Shared Mailbox Software Apps for Teams

Are you tired of forwarding email threads, finding lost messages, and complicated email chains? If your team is thinking about transitioning to a shared mailbox, here is a list of the top apps you can choose from.

January 14, 2019

What Our Messages Tell Us About Our Behaviour

The quality and accuracy of speech-to-text transcriptions will vary according to the contextual information input. But as well as improving the speech recognition performance, the context of a conversation can also be used to analyse behaviour which can provide critical business intelligence to your sales and marketing teams.

January 7, 2019

6 New Year Resolutions For Your Business

Happy New Year to all of our customers. We wish you and your business all the best for 2019. If you have already made resolutions, or even if you haven’t, we share with you our top tips for a more productive new 2019