For almost as long as email has been in existence, its imminent demise has been predicted. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the future of email.
11 Apr
The Threads Blog
25 Apr
Do I need an IT expert?
Most specialists will tell you that you badly need their services, but “experts” can sometimes be the quickest path to disaster. Dr John Yardley, Founder and MD of Threads Software, shares his opinion on the need for IT experts.
07 Feb
Is sharing emails risky?
As we became paperless, documents have a habit of disappearing into personal email accounts. But this can make it impossible to find out what is going on, especially if the person who has the document is unavailable. Sharing emails can solve this problem. We explore how to do this safely and without compromising confidentiality.
03 Mar
When is the market ready for new tech?
Some companies do a lot of market research before developing a product - so that they can (hopefully) develop a product that the market wants. But how do you know when the market is ready for your product?
31 Jan
5 High Performing Customer Service Email Management Tools
Keeping customers happy is essential for a successful business. Learn how to up your customer service game with customer service email management.
24 Nov
7 Profitable (& Legal) Ways to Collect Customer Data
Customer data is essential for business growth. Learn how to collect customer data in a worthwhile but legal way with our guide to this process.
06 Jan
Client Tracking For Enhanced Loyalty: Tools & Techniques
Keeping up with client contact information is an essential part of effective communication. Learn how to master client tracking with Threads today!
10 Dec
5 Benefits of Integrating CRM and Email
A CRM and email are two of the most important tools in any business arsenal. In this article, we look at the benefits of integrating CRM and email together.
01 Nov
Top 5 Reasons Why Businesses Should Use Call Transcription
Call transcription can be beneficial for your business. There are many advantages of transcribing calls. In this post we discuss our top 5 reasons why businesses should consider using call transcription services.
27 Sep
How to Merge Email Accounts Into One Inbox
In today’s world, keeping track of your emails is a must. Nonetheless, managing multiple email accounts can grow tedious, as you’re constantly switching back and forth. For this reason, knowing how to merge email accounts is valuable knowledge. In short, knowing how to merge email accounts can ease the search process for vital pieces of…
14 Jan
5 Shared Inbox Best Practices For an Impeccable Inbox
Using a group mailbox at your company? Read Threads’ guide to email management best practices for shared inboxes to boost team productivity.
09 Mar
4.1 billion reasons why email isn’t going away
According to a Radicati report, key statistics show 2.5 billion active email users were exchanging a staggering 244 billion emails a day in 2015. The number of email users projected for 2021 is 4.1 billion. So much for the death of email at the hands of social media! What is going on?