4 Reasons Why We Love Text Analysis
If you work in customer service, marketing or sales, here are 4 ways in which text analysis can help improve your productivity.
Threads Blog
30 Best HubSpot Integrations to Use in 2021
As we kick off 2019 strong we have some new HubSpot integrations that we think can make your life easier. If you’re in the market for the latest tools to increase your business’s productivity you’ve come to the right place. Here is a list of the 19 newest HubSpot integrations for 2019:
Migrating From Insightly To HubSpot
Each month we receive a number of queries from customers who are looking to move from Copper (previously known as ProsperWorks) to HubSpot. However one of the biggest challenges they face is the exporting their historic email data out of Copper and into HubSpot. Learn how Threads can help you migrate your data so that you can hit the ground running.
Making the Switch from Salesforce to HubSpot
One of the challenges faced by customers looking at switching from Salesforce to HubSpot is how to import historic emails. The preservation and migration of data is one of the
Why should I give out my password?
In any application like Threads which accesses user messages (eg email) on a user’s behalf there is always the issue of security. How can Threads collect a user’s email on
3 Tips to Improve Customer Service Response Time
Your business should aim to deliver excellent customer service to engage your customer base successfully. After all, your customer service quality impacts the perception that a customer has of your
It’s your data – use it
It is ironic that many companies pay for data when they already have a far richer source that they already own. Of course, it is a moot point as to
The best email data sets for analysis
In order to improve and develop email analytics tools, it is important to find a data set on which to test those tools. However finding a data set can be difficult due to privacy concerns. In this blog we look at the top 3 email data sets available.
3 Ways Email Is Better Than A Social Network
Email is not just a method of communicating with others. It can be an internal social network. So given that most organisations have millions of emails, isn’t it about time that you started paying more attention?
Do Shared Inboxes Violate Employee Privacy?
Most employers have a corporate email use policy but employees may have concerns about the privacy of their email communications. In this post we discuss a recent case regarding employee privacy and how the use of a shared inbox may help.
When is Inbox Zero Not The Answer?
Do we really need inbox zero? Or do we just need a better way of finding and searching our emails? We discuss common pitfalls with the inbox zero method and look at other ways of better managing your email.
Shared Mailbox vs. Distribution List: When to Use Each
When looking at collaboration tools, you may wonder whether to choose between a shared mailbox or a distribution list. By understanding what you’d like to improve in your communications, you can weigh each tool’s pros and cons. In this post we review each tool’s benefits and when to use a shared mailbox vs. distribution list.