5 Benefits of Integrating CRM and Email
A CRM and email are two of the most important tools in any business arsenal. In this article, we look at the benefits of integrating CRM and email together.
Threads Blog
7 Profitable (& Legal) Ways to Collect Customer Data
Customer data is essential for business growth. Learn how to collect customer data in a worthwhile but legal way with our guide to this process.
HubSpot Q&A: How much data do I need?
The latest in our series of frequently asked questions about the Hubspot + Threads integration. This month we look at how much data the average user needs and which of our subscription plans is best for your team.
Top 5 Reasons Why Businesses Should Use Call Transcription
Call transcription can be beneficial for your business. There are many advantages of transcribing calls. In this post we discuss our top 5 reasons why businesses should consider using call transcription services.
Sorting out your email mess(ages)
We explain what you need to know about the technicalities of email so you can take control – or at least see if you can take control.
Does a Business Really Need CRM Software?
One of the most important aspects is the relationship between the business and customers. In the past, this may have been problematic. Fortunately, this is no longer the case thanks to customer relationship management software. Ultimately, to find the right type of CRM software, a business needs to ensure that the platform offers everything needed to create customer profiles with ease.
Why Is Text Analytics So Important Regarding Business Performance?
The online world has changed the way people communicate. This is especially true regarding the relationships built between businesses and their customers. Text analytics allows businesses to obtain the meaningful information contained with communication and use it to their advantage.
3 Reasons Why You Should Care About Email Compliance
Most businesses continue to correspond with their clients via email. But for some businesses keeping track of those emails is required for compliance. As well as ensuring compliance with laws and regulations, good email management is also useful for internal governance and monitoring.
3 Advantages of VoIP That You Don’t Want To Miss Out On
Voice Over Internet Protocol (VoIP) is the technology that allows people to make voice calls through an internet connection instead of using an analog phone line. VoIP technology transmits digital
Case Study: Swiss Watch Vendor Calls Time On Threads
When the Swiss watchmaker Jowissa contacted Threads to help us solve a problem with tracking email and calls with active leads, we were delighted to help. Our innovative technology has revolutionised how they track and monitor their client communications.
Managing Outlook Contacts: Analyze, Edit, Sort & More
Spending an unreasonable amount of time searching for one email? Let’s take a look at a few features that Outlook offers to help you know how to manage your contacts.
4 Reasons Why We Love Text Analysis
If you work in customer service, marketing or sales, here are 4 ways in which text analysis can help improve your productivity.